About the role
Lakeshore Health Network is hiring an Oracle EBS Field Service Techno-Functional Lead to join the rollout of Oracle EBS CX to new countries and business units.
What you will do:
- Configure territories, assignment rules, entitlements and service workflows
- Integrate CX with ERP, marketing automation and contact-centre systems
- Support adoption after go-live with targeted enablement
- Bridge functional design and technical build — write specs and review the developers' work
What you bring:
- 8–14 years on Oracle EBS CX, with hands-on Field Service
- Working knowledge of Workflow Builder, SOA Suite
- Experience leading a workstream and client-facing workshops
Advisory engagement, onsite in Kochi.