About the role
Ashwood Telecom is hiring a Freelance Oracle Fusion CX Solution Architect (B2C Service) to join a greenfield Oracle Fusion CX implementation.
What you will do:
- Design lead-to-order and service-request processes with sales and service leaders
- Set up dashboards and reports that sales and service managers actually use
- Run UAT with field and inside-sales teams and refine the design
- Own the functional design document and the configuration workbook
What you bring:
- 10–18 years on Oracle Fusion CX, with hands-on B2C Service
- Working knowledge of Smart View / FR Studio
- Experience leading a workstream and client-facing workshops
Freelance contract: 36 weeks, 20 hours a week, hybrid.