About the role
Southwind Mining is hiring an Oracle Fusion Loyalty Functional Consultant to join an Oracle Fusion CX upgrade and re-implementation.
What you will do:
- Integrate CX with ERP, marketing automation and contact-centre systems
- Support adoption after go-live with targeted enablement
- Configure territories, assignment rules, entitlements and service workflows
- Own the functional design document and the configuration workbook
What you bring:
- 3–7 years on Oracle Fusion CX, with hands-on Loyalty and Customer Data Management
Part time engagement, onsite in Kochi.