Freelance Oracle Fusion CX Solution Architect (Knowledge Management)

Vardhan Power Utilities is hiring a Freelance Oracle Fusion CX Solution Architect (Knowledge Management) to join an advisory engagement shaping an Oracle Fusion CX roadmap. What you will do: - Support adoption after go-live with targeted enablement - Configure territories, assignment rules, entitlements and service workflows - Integrate CX with ERP, marketing automation and contact-centre systems - Build reports, interfaces, conversions and extensions (RICE) to specification What you bring: - 10–18 years on Oracle Fusion CX, with hands-on Knowledge Management and Loyalty - Working knowledge of EPM Automate, Visual Builder Studio, BI Publisher - Experience leading a workstream and client-facing workshops Freelance contract: 21 weeks, 40 hours a week, remote — global.