Zoya Thakur

Solution Architect | Oracle EBS CX | Field Service · TeleSales · Recruiting · Solution Architect · Functional

Manila, PhilippinesLeadPHT (UTC+8)Advisory · Contract to hire · PermanentCitizen

Open to working in Manila

Solution Architect with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Recruiting. Delivered multiple full-cycle implementations across retail & cpg clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 2,09,000 / yr

annual

Seniority: Lead · Solution Architect
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Advisory, Contract to hire, Permanent
Location: Manila, Philippines · PHT (UTC+8)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed

An EPC infrastructure company

Advisory of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, Recruiting. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

RecruitingEBS Field ServiceEBS TeleSales

Jun 2023 – Jun 2026 · 37 mo · Manila · Construction & Engineering

Solution ArchitectRollout

A global auto-components manufacturer

Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, Recruiting. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

RecruitingEBS Field ServiceEBS TeleSales

Feb 2019 – Jun 2022 · 41 mo · Manila · Manufacturing

Solution ArchitectUpgrade

A government transport undertaking

Upgrade of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, Recruiting. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

RecruitingEBS Field ServiceEBS TeleSales

Apr 2015 – Jun 2018 · 39 mo · Manila · Public Sector

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

RecruitingLedEBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

CXHCM

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsRetail & CPG

LANGUAGES

EnglishNativeSpanishNative

Education

Bachelors · Commerce

Anna University · 2011 · Part-time

AvailabilityAvailable now

Notice period15 days

RateUSD 2,09,000 / yr