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Zoya Srivastava

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Solution Architect · Functional
Dublin, IrelandLeadGMT/ISTAdvisory · Contract to hireSponsorship required
Open to working in Pune · Dublin
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
12
years in Oracle
—
years in total
3
projects
EUR 1,27,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Dublin, Ireland · GMT/IST
Work authorisation
Sponsorship required
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2023 – Jul 2026 · 42 mo · Dublin · Banking & Financial Services
Solution ArchitectRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2019 – Oct 2022 · 45 mo · Dublin · Telecom
Solution ArchitectRollout
A two-wheeler manufacturer
Rollout of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2015 – Jun 2018 · 41 mo · Dublin · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
HindiBasicEnglishNative

Education

Diploma · Human Resources
IIM Bangalore · 2007 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateEUR 1,27,000 / yr