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Zoya Shetty

Functional Consultant | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Functional Consultant · Functional
Manila, PhilippinesConsultantPHT (UTC+8)Contract · Part time · PermanentCitizen
Open to working in Manila
Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered implementations and rollouts across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
5
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Manila, Philippines · PHT (UTC+8)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisory
A Tier-1 private-sector bank
Advisory of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Mar 2025 – Sep 2026 · 19 mo · Manila · Banking & Financial Services
Functional ConsultantMigration
A pan-India telecom operator · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Feb 2023 – Aug 2024 · 19 mo · Manila · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Field ServiceConfiguredMarketing (Eloqua)ImplementedSubscription ManagementConfiguredB2B CommerceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
EnglishProfessionalSpanishNative

Education

Diploma · Business Administration
Visvesvaraya Technological University · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request