Zoya Rao

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Dublin, IrelandConsultantGMT/ISTPart time · PermanentSponsorship required

Open to working in London · Dublin

Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

EUR 74,000 / yr

annual

Seniority: Consultant · Functional Consultant
Availability: In 60 days
Notice period: 30 days
Works: Hybrid
Open to: Part time, Permanent
Location: Dublin, Ireland · GMT/IST
Work authorisation: Sponsorship required

Profile updated 8 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout

A commercial real-estate developer

Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Oct 2026 · 21 mo · Dublin · Real Estate

Functional ConsultantRollout

A broadcast and streaming network

Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Dec 2024 · 23 mo · Dublin · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Workflow BuilderOracle Forms & Reports

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

HindiProfessionalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting

Visvesvaraya Technological University · 2018 · Part-time

AvailabilityIn 60 days

Notice period30 days

RateEUR 74,000 / yr