Zoya Rangarajan

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Functional Consultant · Functional

Kolkata, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen

Open to working in Kolkata · Dubai

Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Functional Consultant
Availability: In 2 weeks
Notice period: Immediate
Works: From home
Open to: Contract, Part time
Location: Kolkata, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed

An agri-commodities exporter

Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2024 – Dec 2026 · 32 mo · Kolkata · Agriculture & Food

Functional ConsultantMigration

A Tier-1 private-sector bank · via Brightmoor Advisory

Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Feb 2021 – Oct 2023 · 33 mo · Kolkata · Banking & Financial Services

Functional ConsultantRollout

An Indian steel and alloys group

Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2018 – Aug 2020 · 28 mo · Kolkata · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBI

MODULES

Customer Data ManagementLedIntelligent AdvisorImplementedLive ExperienceLedIncentive CompensationLedB2C ServiceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Media & EntertainmentPharma & Life Sciences

LANGUAGES

HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Education

Diploma · Commerce

University of London · 2008 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateOn request