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Zoya Patel

Enterprise Architect | Oracle Fusion CX | Data Migration (FBDI / HDL) · Partner Relationship Management · B2C Service · Enterprise Architect · Technical
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Advisory · ContractWork permit held
Open to working in Abu Dhabi
Enterprise Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Data Migration (FBDI / HDL), Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Builds integrations, reports and conversions with OIC, Visual Builder Studio, Excel. Notice period: 60 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Enterprise Architect
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Enterprise ArchitectRolloutLed
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Data Migration (FBDI / HDL), Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementData Migration (FBDI / HDL)B2C Service
May 2023 – Jun 2026 · 38 mo · Abu Dhabi · Media & Entertainment
Enterprise ArchitectMigration
A third-party logistics provider · via Brightmoor Advisory
Migration of Oracle Fusion CX for a third-party logistics provider, covering Data Migration (FBDI / HDL), Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementData Migration (FBDI / HDL)B2C Service
Feb 2019 – Oct 2022 · 45 mo · Abu Dhabi · Logistics
Enterprise ArchitectRollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Data Migration (FBDI / HDL), Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementData Migration (FBDI / HDL)B2C Service
May 2015 – Jul 2018 · 39 mo · Abu Dhabi · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion CloudOIC / OAC / APEX
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedData Migration (FBDI / HDL)LedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
EnglishProfessionalMalayalamNativeArabicProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Computer Science
University of Calcutta · 2011 · Full-time
AvailabilityNot looking
Notice period60 days
RateOn request