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Zoya Narayanan

Solution Architect | Oracle EBS CX | Field Service · Service Contracts · Solution Architect · Functional
Kolkata, IndiaLeadIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Kolkata
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
₹29 LPA
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A third-party logistics provider
Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2023 – Dec 2026 · 47 mo · Kolkata · Logistics
Solution ArchitectRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2019 – Oct 2022 · 45 mo · Kolkata · Retail & CPG
Solution ArchitectRollout
A commercial real-estate developer
Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2015 – Aug 2018 · 43 mo · Kolkata · Real Estate

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA Suite
MODULES
EBS Field ServiceLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcareReal Estate
LANGUAGES
HindiBasicEnglishNativeBengaliProfessionalspeak/read

Education

Diploma · Commerce
University of Pune · 2005 · Full-time
AvailabilityNot looking
Notice periodImmediate
Rate₹29 LPA