Zoya Nair

Business Analyst | Oracle NetSuite CX | CRM · Payments · SuiteCommerce · Business Analyst · Functional

Abu Dhabi, United Arab EmiratesAssociateGST (UTC+4)Advisory · Contract to hireWork permit held

Open to working in Abu Dhabi

Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Payments, SuiteCommerce. Delivered support and enhancement work across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

AED 1,56,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout

A listed IT services company

Rollout of Oracle NetSuite CX for a listed IT services company, covering CRM, Payments, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceEBS Payments

May 2026 – Sep 2026 · 5 mo · Abu Dhabi · IT & Technology

Business AnalystMigration

A government transport undertaking · via Aurenza Global Services

Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, Payments, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceEBS Payments

Feb 2025 – Dec 2025 · 11 mo · Abu Dhabi · Public Sector

Oracle expertise

PRODUCT FAMILIES

NetSuiteE-Business Suite

TECHNICAL STACK

Power BI

MODULES

NetSuite CRMConfiguredSuiteCommerceConfiguredEBS PaymentsSupported

PILLARS

CXERP

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

EnglishProfessionalMalayalamNativeArabicBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Diploma · Business Administration

Christ University · 2016 · Correspondence

AvailabilityIn 30 days

Notice period15 days

RateAED 1,56,000 / yr