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ZG

Zoya Goyal

Project Manager | Oracle NetSuite CX | CRM · SuiteCommerce · Project Manager · Functional
Noida, IndiaSeniorIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Noida
Project Manager with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
11
years in Oracle
—
years in total
3
projects
₹17 LPA
annual
Seniority
Senior · Project Manager
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerAdvisoryLed
A broadcast and streaming network
Advisory of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2024 – Oct 2026 · 32 mo · Noida · Media & Entertainment
Project ManagerMigration
A third-party logistics provider · via Brightmoor Advisory
Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2021 – Aug 2023 · 31 mo · Noida · Logistics
Project ManagerUpgrade
A global auto-components manufacturer
Upgrade of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2018 – Jun 2020 · 30 mo · Noida · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIs
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiBasicEnglishProfessional

Credentials

1Z0-1054Document verified

Education

Bachelors · Accounting
NIT Trichy · 2011 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
Rate₹17 LPA