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ZG

Zoya Gokhale

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Advisory · ContractWork permit held
Open to working in Abu Dhabi
Solution Architect with 21 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
21
years in Oracle
—
years in total
3
projects
AED 4,51,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An Indian steel and alloys group
Rollout of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2020 – Aug 2026 · 76 mo · Abu Dhabi · Manufacturing
Solution ArchitectMigration
A two-wheeler manufacturer · via Aurenza Global Services
Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2013 – Sep 2019 · 80 mo · Abu Dhabi · Automotive
Solution ArchitectRollout
A top-10 Indian pharma company
Rollout of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2006 – Oct 2012 · 78 mo · Abu Dhabi · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
HealthcareReal Estate
LANGUAGES
EnglishProfessionalMalayalamNativeArabicBasicspeak/read

Education

Diploma · Supply Chain Management
Symbiosis International University · 1998 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateAED 4,51,000 / yr