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ZG

Zoya Ghosh

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Functional Consultant · Functional
Frankfurt, GermanySeniorCET (UTC+1)Part timeWork permit held
Open to working in Remote · Frankfurt · will relocate
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
11
years in Oracle
—
years in total
3
projects
EUR 1,12,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2024 – Dec 2026 · 33 mo · Frankfurt · Agriculture & Food
Functional ConsultantRollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2021 – Jul 2023 · 30 mo · Frankfurt · Banking & Financial Services
Functional ConsultantAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jun 2018 – Sep 2020 · 28 mo · Frankfurt · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementImplementedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
GermanBasicEnglishNative

Education

Diploma · Finance
Mumbai University (Distance) · 2008 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateEUR 1,12,000 / yr