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ZD

Zoya Deshpande

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Tokyo, JapanSeniorJST (UTC+9)Contract to hire · PermanentWork permit held
Open to working in Tokyo
Functional Consultant with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
11
years in Oracle
—
years in total
3
projects
USD 1,58,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A third-party logistics provider
Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2024 – Jul 2026 · 30 mo · Tokyo · Logistics
Functional ConsultantRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Dec 2023 · 35 mo · Tokyo · Retail & CPG
Functional ConsultantRollout
A commercial real-estate developer
Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2018 – Oct 2020 · 33 mo · Tokyo · Real Estate

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SOA SuiteWorkflow Builder
MODULES
EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
EnglishNativeJapaneseNative

Credentials

1Z0-1054Not verified

Education

Diploma · Human Resources
Christ University · 2007 · Part-time
AvailabilityAvailable now
Notice period15 days
RateUSD 1,58,000 / yr