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ZC

Zoya Chatterjee

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Frankfurt, GermanyConsultantCET (UTC+1)AdvisoryWork permit held
Open to working in Remote · Frankfurt · will relocate
Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
5
years in Oracle
—
years in total
2
projects
EUR 81,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgrade
A broadcast and streaming network
Upgrade of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2025 – Aug 2026 · 17 mo · Frankfurt · Media & Entertainment
Functional ConsultantRollout
A third-party logistics provider
Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2023 – Sep 2024 · 20 mo · Frankfurt · Logistics

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
GermanProfessionalEnglishNative

Education

Bachelors · Supply Chain Management
IIM Ahmedabad · 2018 · Part-time
AvailabilityNot looking
Notice period60 days
RateEUR 81,000 / yr