Zoya Bansal

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional

Frankfurt, GermanyConsultantCET (UTC+1)AdvisoryWork permit held

Open to working in Remote · Frankfurt · will relocate

Business Analyst with 5 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

EUR 71,000 / yr

annual

Seniority: Consultant · Business Analyst
Availability: Not looking
Notice period: Immediate
Works: Onsite
Open to: Advisory
Location: Frankfurt, Germany · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade

A Tier-1 private-sector bank

Upgrade of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2025 – Nov 2026 · 23 mo · Frankfurt · Banking & Financial Services

Business AnalystMigration

A pan-India telecom operator · via Kestrelline Digital

Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2023 – Nov 2024 · 22 mo · Frankfurt · Telecom

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Excel

MODULES

NetSuite CRMImplementedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

GermanProfessionalEnglishProfessional

Education

Diploma · Finance

Savitribai Phule Pune University · 2015 · Correspondence

AvailabilityNot looking

Notice periodImmediate

RateEUR 71,000 / yr