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Zoya Ansari

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Manchester, United KingdomConsultantGMT/BSTContract · Part time · PermanentWork permit held
Open to working in Manchester
Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
5
years in Oracle
—
years in total
2
projects
GBP 63,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisory
An EPC infrastructure company
Advisory of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2025 – Aug 2026 · 15 mo · Manchester · Construction & Engineering
Functional ConsultantRollout
A global auto-components manufacturer
Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Aug 2024 · 19 mo · Manchester · Manufacturing

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
EnglishNativePunjabiNative

Education

Bachelors · Supply Chain Management
NIT Trichy · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateGBP 63,000 / yr