Yash Verma

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Vadodara, IndiaConsultantIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Vadodara · will relocate

Business Analyst with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹16 LPA

annual

Seniority: Consultant · Business Analyst
Availability: In 60 days
Notice period: 60 days
Works: Hybrid
Open to: Part time
Location: Vadodara, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade

A private university group

Upgrade of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Nov 2026 · 20 mo · Vadodara · Higher Education

Business AnalystRollout

A hotel and resorts group

Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Oct 2024 · 21 mo · Vadodara · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SOA SuiteWorkflow Builder

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

GujaratiProfessionalHindiNativeEnglishNativespeak/read

Credentials

1Z0-1054Document verified

Education

Bachelors · Finance

Symbiosis International University · 2017 · Full-time

AvailabilityIn 60 days

Notice period60 days

Rate₹16 LPA