Yash Pillai

Functional Consultant | Oracle Fusion CX | B2C Service · Customer Data Management · Functional Consultant · Functional

New Jersey, United StatesConsultantEST (UTC-5)Contract to hire · PermanentPermanent resident

Open to working in Bengaluru · New Jersey

Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered implementations and rollouts across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: From home
Open to: Contract to hire, Permanent
Location: New Jersey, United States · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout

A listed IT services company

Rollout of Oracle Fusion CX for a listed IT services company, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

May 2025 – Aug 2026 · 16 mo · New Jersey · IT & Technology

Functional ConsultantMigration

A state power-distribution utility · via Aurenza Global Services

Migration of Oracle Fusion CX for a state power-distribution utility, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

Feb 2023 – Nov 2024 · 22 mo · New Jersey · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder Studio

MODULES

Customer Data ManagementConfiguredB2C ServiceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Media & EntertainmentPharma & Life Sciences

LANGUAGES

GujaratiProfessionalEnglishProfessional

Education

Diploma · Supply Chain Management

ICAI (Chartered Accountancy) · 2017 · Full-time

AvailabilityAvailable now

Notice period15 days

RateOn request