Enterprise ArchitectRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering SOA / OSB Integration, Field Service, TeleSales. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SOA / OSB IntegrationEBS Field ServiceEBS TeleSales