Yash Chen

Delivery Manager | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Delivery Manager · Functional

São Paulo, BrazilLeadBRT (UTC-3)Advisory · Contract to hire · PermanentNot eligible

Open to working in São Paulo

Delivery Manager with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 2,09,000 / yr

annual

Seniority: Lead · Delivery Manager
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Advisory, Contract to hire, Permanent
Location: São Paulo, Brazil · BRT (UTC-3)
Work authorisation: Not eligible

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed

A state power-distribution utility

Advisory of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jun 2023 – Oct 2026 · 41 mo · São Paulo · Energy & Utilities

Delivery ManagerRollout

A multi-specialty hospital chain

Rollout of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Feb 2019 – Jun 2022 · 41 mo · São Paulo · Healthcare

Delivery ManagerUpgrade

A commercial real-estate developer

Upgrade of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Apr 2015 – Sep 2018 · 42 mo · São Paulo · Real Estate

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIs

MODULES

Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcareReal Estate

LANGUAGES

PortugueseBasicEnglishNative

Education

Diploma · Accounting

Symbiosis International University · 2008 · Part-time

AvailabilityAvailable now

Notice period15 days

RateUSD 2,09,000 / yr