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YB

Yash Bhatt

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Sydney, AustraliaLeadAEST (UTC+10)AdvisoryPermanent resident
Open to working in Sydney · Remote · will relocate
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
AUD 2,88,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A Tier-1 private-sector bank
Upgrade of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2023 – Jun 2026 · 39 mo · Sydney · Banking & Financial Services
Solution ArchitectRollout
An Indian steel and alloys group
Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Aug 2022 · 43 mo · Sydney · Manufacturing
Solution ArchitectAdvisory
A top-10 Indian pharma company
Advisory of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2015 – Oct 2018 · 41 mo · Sydney · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ADFdiSQL / PL-SQL
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicEnglishNative

Education

Diploma · Commerce
University of London · 2004 · Part-time
AvailabilityNot looking
Notice periodImmediate
RateAUD 2,88,000 / yr