Wei Narayanan

Support Analyst (AMS) | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Support Analyst (AMS) · Techno-functional

Johannesburg, South AfricaAssociateSAST (UTC+2)Advisory · ContractCitizen

Open to working in Johannesburg

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered support and enhancement work across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

USD 75,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An agri-commodities exporter · via Brightmoor Advisory

Migration of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2026 – Jun 2026 · 5 mo · Johannesburg · Agriculture & Food

Support Analyst (AMS)Rollout

An Indian steel and alloys group

Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2025 – Aug 2025 · 4 mo · Johannesburg · Manufacturing

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODIBI Publisher

MODULES

EBS Field ServiceConfiguredEBS TeleSalesSupportedEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiNativeEnglishNative

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications

IIM Ahmedabad · 2023 · Full-time

AvailabilityNot looking

Notice period90 days

RateUSD 75,000 / yr