Wei Menon

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Dallas, United StatesLeadCST (UTC-6)AdvisoryWork permit held

Open to working in Dallas · Remote · will relocate

Techno-Functional Lead with 20 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

USD 2,12,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A national FMCG company · via Ledgerkraft Consulting

Implementation of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2021 – Jul 2026 · 64 mo · Dallas · Retail & CPG

Techno-Functional LeadRollout

A multi-specialty hospital chain

Rollout of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2015 – Oct 2020 · 66 mo · Dallas · Healthcare

Techno-Functional LeadSupport / AMS

A Gulf-based retail bank · via Ledgerkraft Consulting

Support / AMS of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2009 – Jun 2014 · 61 mo · Dallas · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdiSQL / PL-SQL

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishNativeTeluguNative

Education

PG · Computer Applications

University of Mumbai · 2003 · Full-time

AvailabilityNot looking

Notice period90 days

RateUSD 2,12,000 / yr