Wei Mehta

Techno-Functional Lead | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional

Mexico City, MexicoLeadCST (UTC-6)ContractCitizen

Open to working in Mexico City · Remote · will relocate

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 1,97,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated 9 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A global auto-components manufacturer · via Northwyn Analytics

Implementation of Oracle Fusion CX for a global auto-components manufacturer, covering B2C Service, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Jan 2022 – Jul 2026 · 55 mo · Mexico City · Manufacturing

Techno-Functional LeadMigration

A Gulf-based retail bank · via Tessaline Systems

Migration of Oracle Fusion CX for a Gulf-based retail bank, covering B2C Service, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

May 2017 – Jul 2021 · 51 mo · Mexico City · Banking & Financial Services

Techno-Functional LeadSupport / AMS

A Tier-1 private-sector bank · via Quillfield Partners

Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyaltyB2C Service

Mar 2012 – Jul 2016 · 53 mo · Mexico City · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Customer Data ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishProfessionalSpanishNative

Education

Doctorate · Computer Applications

Visvesvaraya Technological University · 2014 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateUSD 1,97,000 / yr