Wei Kumar

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Support Analyst (AMS) · Techno-functional

Riyadh, Saudi ArabiaAssociateAST (UTC+3)Contract · Part time · PermanentWork permit held

Open to working in Riyadh

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered support and enhancement work across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 81,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A government transport undertaking · via Brightmoor Advisory

Support / AMS of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Jun 2026 – Aug 2026 · 3 mo · Riyadh · Public Sector

Support Analyst (AMS)Rollout

An agri-commodities exporter

Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

May 2025 – Jul 2025 · 3 mo · Riyadh · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Field ServiceSupportedMarketing (Eloqua)ConfiguredSubscription ManagementSupportedB2B CommerceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishNativeArabicNative

ALSO WORKED ON

Epicor

Education

Doctorate · Computer Applications

ICAI (Chartered Accountancy) · 2026 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateUSD 81,000 / yr