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Wei Krishnan

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional
Kuala Lumpur, MalaysiaAssociateMYT (UTC+8)ContractWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered support and enhancement work across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
USD 86,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A 400-store retail chain · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Apr 2026 – Jul 2026 · 4 mo · Kuala Lumpur · Retail & CPG
Support Analyst (AMS)Rollout
A Big-Four advisory practice
Rollout of Oracle Fusion CX for a Big-Four advisory practice, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2025 – Dec 2025 · 8 mo · Kuala Lumpur · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UX
MODULES
CPQConfiguredField ServiceSupportedMarketing (Eloqua)SupportedSubscription ManagementSupportedPartner Relationship ManagementConfiguredB2B CommerceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
TamilConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
University of Calcutta · 2026 · Executive
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 86,000 / yr