Wei Hegde

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

London, United KingdomLeadGMT/BSTPart time · PermanentPermanent resident

Open to working in London

Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

GBP 1,17,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A state power-distribution utility · via Kestrelline Digital

Migration of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2022 – Sep 2026 · 56 mo · London · Energy & Utilities

Techno-Functional LeadRollout

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2017 – Jun 2021 · 50 mo · London · Non-profit

Techno-Functional LeadMigration

A multi-specialty hospital chain · via Brightmoor Advisory

Migration of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2012 – Oct 2016 · 57 mo · London · Healthcare

Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdiSQL / PL-SQL

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

HindiNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Business Administration

Nirma University · 2006 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateGBP 1,17,000 / yr