Wei Goyal

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Dubai, United Arab EmiratesSeniorGST (UTC+4)AdvisoryWork permit held

Open to working in Remote · Dubai · will relocate

Techno-Functional Lead with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: Not looking
Notice period: 30 days
Works: From home
Open to: Advisory
Location: Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A 400-store retail chain · via Tessaline Systems

Implementation of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2024 – Oct 2026 · 34 mo · Dubai · Retail & CPG

Techno-Functional LeadMigration

A Big-Four advisory practice · via Northwyn Analytics

Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Oct 2023 · 30 mo · Dubai · Professional Services

Techno-Functional LeadSupport / AMS

A listed IT services company · via Valecrest Technologies

Support / AMS of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2018 – Oct 2020 · 32 mo · Dubai · IT & Technology

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMImplementedSuiteCommerceLed

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

HindiNativeEnglishProfessional

Education

Doctorate · Commerce

Symbiosis International University · 2022 · Full-time

AvailabilityNot looking

Notice period30 days

RateOn request