Techno-Functional LeadMigrationLed
A state power-distribution utility · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a state power-distribution utility, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service