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Wei Ghosh

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Chennai, IndiaSeniorIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Chennai
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
9
years in Oracle
—
years in total
3
projects
₹24 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A state power-distribution utility · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a state power-distribution utility, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2024 – Dec 2026 · 35 mo · Chennai · Energy & Utilities
Techno-Functional LeadRollout
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2021 – Sep 2023 · 29 mo · Chennai · Non-profit
Techno-Functional LeadMigration
A multi-specialty hospital chain · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2018 – Jun 2020 · 29 mo · Chennai · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOIC
MODULES
Customer Data ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
TamilNativeEnglishNative

Education

PG · Computer Applications
IIM Ahmedabad · 2018 · Full-time
AvailabilityNot looking
Notice period90 days
Rate₹24 LPA