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Vikas Tiwari

Support Analyst (AMS) | Oracle Fusion CX | CPQ · Field Service · Support Analyst (AMS) · Techno-functional
Dallas, United StatesAssociateCST (UTC-6)Part timeWork permit held
Open to working in Dallas · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in CPQ, Field Service. Delivered support and enhancement work across construction & engineering clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
2
years in Oracle
—
years in total
2
projects
USD 78,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A Gulf-based retail bank · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering CPQ, Field Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
CPQField Service
Apr 2026 – Dec 2026 · 9 mo · Dallas · Banking & Financial Services
Support Analyst (AMS)Rollout
An Indian steel and alloys group
Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
CPQField Service
May 2025 – Nov 2025 · 7 mo · Dallas · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOIC
MODULES
CPQSupportedField ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishNativeTeluguNative

Education

PG · Computer Applications
SRM Institute of Science and Technology · 2024 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateUSD 78,000 / yr