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Vikas Srivastava

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Moscow, RussiaAssociateMSK (UTC+3)Contract · Part timeCitizen
Open to working in Moscow
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across real estate clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A Big-Four advisory practice · via Northwyn Analytics
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2026 – Jul 2026 · 3 mo · Moscow · Professional Services
Support Analyst (AMS)Migration
A Big-Four advisory practice · via Tessaline Systems
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Jun 2025 · 2 mo · Moscow · Professional Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BIREST APIs
MODULES
NetSuite CRMSupportedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalRussianNative

Education

Doctorate · Computer Applications
Amity University · 2026 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request