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Vikas Shukla

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · CPQ · Field Service · Support Analyst (AMS) · Techno-functional
Jaipur, IndiaAssociateIST (UTC+5:30)Contract to hireCitizen
Open to working in Remote · Jaipur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), CPQ, Field Service. Delivered support and enhancement work across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
₹6 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A Big-Four advisory practice · via Tessaline Systems
Implementation of Oracle Fusion CX for a Big-Four advisory practice, covering Marketing (Eloqua), CPQ, Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)
Jan 2026 – Oct 2026 · 10 mo · Jaipur · Professional Services
Support Analyst (AMS)Migration
A Big-Four advisory practice · via Tessaline Systems
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Marketing (Eloqua), CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)
May 2025 – Aug 2025 · 4 mo · Jaipur · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder Studio
MODULES
CPQSupportedField ServiceConfiguredMarketing (Eloqua)ConfiguredB2B CommerceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
IGNOU · 2026 · Full-time
AvailabilityIn 30 days
Notice period30 days
Rate₹6 LPA