Vikas Shukla

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Dallas, United StatesSeniorCST (UTC-6)ContractWork permit held

Open to working in Dallas · Remote · Dubai · will relocate

Techno-Functional Lead with 10 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: In 2 weeks
Notice period: 15 days
Works: From home
Open to: Contract
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A hotel and resorts group · via Orvane Consulting

Implementation of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2024 – Oct 2026 · 34 mo · Dallas · Hospitality & Travel

Techno-Functional LeadMigration

An EPC infrastructure company · via Northwyn Analytics

Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Dec 2023 · 32 mo · Dallas · Construction & Engineering

Techno-Functional LeadSupport / AMS

A listed IT services company · via Quillfield Partners

Support / AMS of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2018 – Jul 2020 · 29 mo · Dallas · IT & Technology

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

REST APIsExcel

MODULES

NetSuite CRMLedSuiteCommerceImplemented

PILLARS

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

EnglishProfessionalTeluguNative

ALSO WORKED ON

Infor

Credentials

1Z0-1054Pending review

Education

PG · Commerce

Visvesvaraya Technological University · 2013 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateOn request