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Vikas Sharma

Delivery Manager | Oracle NetSuite CX | CRM · SuiteCommerce · Delivery Manager · Techno-functional
Melbourne, AustraliaLeadAEST (UTC+10)Contract to hire · PermanentWork permit held
Open to working in Melbourne
Delivery Manager with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Delivery Manager
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Contract to hire, Permanent
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed
A defence electronics PSU · via Quillfield Partners
Migration of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2022 – Oct 2026 · 54 mo · Melbourne · Aerospace & Defence
Delivery ManagerMigration
A 400-store retail chain · via Northwyn Analytics
Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Nov 2021 · 55 mo · Melbourne · Retail & CPG
Delivery ManagerMigration
A multi-specialty hospital chain · via Orvane Consulting
Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2012 – Dec 2016 · 56 mo · Melbourne · Healthcare

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
AutomotiveTelecom
LANGUAGES
TamilNativeEnglishProfessional

Education

Doctorate · Commerce
Symbiosis International University · 2012 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request