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Vikas Pillai

Techno-Functional Lead | Oracle EBS CX | Field Service · Service Contracts · Techno-Functional Lead · Techno-functional
Toronto, CanadaSeniorEST (UTC-5)Advisory · Contract · Contract to hirePermanent resident
Open to working in Toronto
Techno-Functional Lead with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
9
years in Oracle
—
years in total
3
projects
CAD 1,66,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
Onsite
Open to
Advisory, Contract, Contract to hire
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A Big-Four advisory practice · via Brightmoor Advisory
Support / AMS of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2024 – Dec 2026 · 31 mo · Toronto · Professional Services
Techno-Functional LeadRollout
A Big-Four advisory practice
Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2021 – Jul 2023 · 27 mo · Toronto · Professional Services
Techno-Functional LeadImplementation
A Big-Four advisory practice · via Sarvat ERP Solutions
Implementation of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Apr 2018 – Sep 2020 · 30 mo · Toronto · Professional Services

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ADFdiSQL / PL-SQLSOA Suite
MODULES
EBS Field ServiceLedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishNativePunjabiNative

Education

Doctorate · Computer Applications
University of Calcutta · 2018 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateCAD 1,66,000 / yr