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Vikas Narayanan

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaConsultantIST (UTC+5:30)PermanentCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A two-wheeler manufacturer · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2025 – Jun 2026 · 18 mo · Bengaluru · Automotive
Techno-Functional LeadMigration
An agri-commodities exporter · via Valecrest Technologies
Migration of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Jun 2024 · 14 mo · Bengaluru · Agriculture & Food
Techno-Functional LeadSupport / AMS
A Gulf-based retail bank · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Jun 2022 · 16 mo · Bengaluru · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalKannadaNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
Savitribai Phule Pune University · 2024 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request