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Vikas Mathew

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
Pune, IndiaConsultantIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Pune
Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
6
years in Oracle
—
years in total
3
projects
₹13 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A commercial real-estate developer · via Ledgerkraft Consulting
Support / AMS of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2025 – Jul 2026 · 14 mo · Pune · Real Estate
Techno-Functional LeadRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2023 – Dec 2024 · 20 mo · Pune · Media & Entertainment
Techno-Functional LeadImplementation
An EPC infrastructure company · via Brightmoor Advisory
Implementation of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2021 – Oct 2022 · 19 mo · Pune · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdiSQL / PL-SQL
MODULES
EBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
MarathiNativeEnglishNative

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications
Mumbai University (Distance) · 2021 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
Rate₹13 LPA