Vikas Krishnan

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional

Hyderabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Hyderabad

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered support and enhancement work across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹4,24,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Advisory, Contract to hire, Permanent
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 9 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A defence electronics PSU · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementPartner Relationship Management

Mar 2026 – Jul 2026 · 5 mo · Hyderabad · Aerospace & Defence

Support Analyst (AMS)Migration

A 400-store retail chain · via Valecrest Technologies

Migration of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementPartner Relationship Management

May 2025 – Sep 2025 · 5 mo · Hyderabad · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Field ServiceSupportedMarketing (Eloqua)ConfiguredSubscription ManagementConfiguredPartner Relationship ManagementSupportedB2B CommerceConfiguredKnowledge ManagementSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishProfessionalTeluguNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Osmania University · 2026 · Full-time

AvailabilityAvailable now

Notice periodImmediate

Rate₹4,24,000 / yr