Vikas Iyer

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Bengaluru, IndiaConsultantIST (UTC+5:30)Contract to hireCitizen

Open to working in Bengaluru · Remote · will relocate

Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹16 LPA

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 30 days
Notice period: 30 days
Works: Onsite
Open to: Contract to hire
Location: Bengaluru, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation

A Gulf-based retail bank · via Kestrelline Digital

Implementation of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Sep 2026 · 18 mo · Bengaluru · Banking & Financial Services

Techno-Functional LeadRollout

An Indian steel and alloys group

Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2023 – Aug 2024 · 16 mo · Bengaluru · Manufacturing

Techno-Functional LeadSupport / AMS

A 400-store retail chain · via Sarvat ERP Solutions

Support / AMS of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2021 – Jul 2022 · 14 mo · Bengaluru · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAFADFdi

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

EnglishNativeKannadaNative

Education

PG · Business Administration

Manipal Academy of Higher Education · 2021 · Full-time

AvailabilityIn 30 days

Notice period30 days

Rate₹16 LPA