Support Analyst (AMS)Implementation
An international development NGO · via Orvane Consulting
Implementation of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce