Vikas D'Souza

Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Service · Techno-Functional Lead · Techno-functional

Dallas, United StatesConsultantCST (UTC-6)Part timeWork permit held

Open to working in Dallas · Remote · will relocate

Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered implementations and rollouts across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

USD 1,22,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation

An international development NGO · via Valecrest Technologies

Implementation of Oracle Fusion CX for an international development NGO, covering Sales, Live Experience, Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Jan 2025 – Jul 2026 · 19 mo · Dallas · Non-profit

Techno-Functional LeadMigration

A listed IT services company · via Quillfield Partners

Migration of Oracle Fusion CX for a listed IT services company, covering Sales, Live Experience, Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

May 2023 – Oct 2024 · 18 mo · Dallas · IT & Technology

Techno-Functional LeadSupport / AMS

A national FMCG company · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a national FMCG company, covering Sales, Live Experience, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Mar 2021 – Jun 2022 · 16 mo · Dallas · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBIREST APIs

MODULES

SalesConfiguredServiceConfiguredLive ExperienceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

EnglishProfessionalTeluguNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Heriot-Watt University Dubai · 2025 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateUSD 1,22,000 / yr