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Vikas Chopra

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Paris, FranceSeniorCET (UTC+1)Advisory · Contract · Contract to hireWork permit held
Open to working in Paris
Techno-Functional Lead with 8 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
8
years in Oracle
—
years in total
3
projects
EUR 97,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
Onsite
Open to
Advisory, Contract, Contract to hire
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A hotel and resorts group · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2025 – Jun 2026 · 16 mo · Paris · Hospitality & Travel
Techno-Functional LeadMigration
An EPC infrastructure company · via Northwyn Analytics
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2023 – Jul 2024 · 15 mo · Paris · Construction & Engineering
Techno-Functional LeadImplementation
A listed IT services company · via Tessaline Systems
Implementation of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2021 – Aug 2022 · 20 mo · Paris · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Customer Data ManagementImplementedIntelligent AdvisorLedLoyaltyImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
FrenchConversationalEnglishProfessional
ALSO WORKED ON
QuickBooks

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications
XLRI Jamshedpur · 2018 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateEUR 97,000 / yr