VC
Vikas Chen
Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Melbourne, AustraliaSeniorAEST (UTC+10)Advisory · ContractWork permit held
Open to working in Melbourne
Techno-Functional Lead with 8 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered multiple full-cycle implementations across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
- Seniority
- Senior · Techno-Functional Lead
- Availability
- Not looking
- Notice period
- 90 days
- Works
- Onsite
- Open to
- Advisory, Contract
- Location
- Melbourne, Australia · AEST (UTC+10)
- Work authorisation
- Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.
Projects and implementations
Techno-Functional LeadMigrationLed
A multi-specialty hospital chain · via Northwyn Analytics
Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2025 – Jun 2026 · 14 mo · Melbourne · Healthcare
Techno-Functional LeadMigration
A state power-distribution utility · via Quillfield Partners
Migration of Oracle Fusion CX for a state power-distribution utility, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2023 – Jun 2024 · 14 mo · Melbourne · Energy & Utilities
Techno-Functional LeadMigration
A Tier-1 private-sector bank · via Valecrest Technologies
Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2021 – Jun 2022 · 14 mo · Melbourne · Banking & Financial Services
Career break · May 2023 – Nov 2024 · Between engagements
Oracle expertise
PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
SalesLedIntelligent AdvisorLedLive ExperienceImplemented
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
TamilConversationalEnglishProfessional
Credentials
1Z0-1054Document verified
Education
PG · Computer Applications
Mumbai University (Distance) · 2017 · Full-time