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Vikas Bhatt

Techno-Functional Lead | Oracle Fusion CX | B2C Service · Customer Data Management · Techno-Functional Lead · Techno-functional
Moscow, RussiaSeniorMSK (UTC+3)Contract to hire · PermanentCitizen
Open to working in Bengaluru · Moscow
Techno-Functional Lead with 8 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
USD 1,46,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A national FMCG company · via Orvane Consulting
Migration of Oracle Fusion CX for a national FMCG company, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2025 – Oct 2026 · 18 mo · Moscow · Retail & CPG
Techno-Functional LeadMigration
A private university group · via Orvane Consulting
Migration of Oracle Fusion CX for a private university group, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2023 – Aug 2024 · 16 mo · Moscow · Higher Education
Techno-Functional LeadMigration
A broadcast and streaming network · via Orvane Consulting
Migration of Oracle Fusion CX for a broadcast and streaming network, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2021 – Jun 2022 · 14 mo · Moscow · Media & Entertainment
Career break · May 2023 – Nov 2024 · Between engagements

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
EnglishProfessionalRussianNative

Credentials

1Z0-1054Pending review

Education

PG · Commerce
University of London · 2019 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,46,000 / yr