Support Analyst (AMS)Rollout
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Shipping Execution, Subscription Management, Partner Relationship Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementEBS Shipping Execution