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Vijay Mathew

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · OneWorld · Partner Relationship Management · Support Analyst (AMS) · Techno-functional
Singapore, SingaporeAssociateSGT (UTC+8)Advisory · Contract · Part timeWork permit held
Open to working in Singapore
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, OneWorld, Partner Relationship Management. Delivered support and enhancement work across non-profit clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
1
years in Oracle
—
years in total
1
projects
SGD 68,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory, Contract, Part time
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Advisory
A listed IT services company
Advisory of Oracle Fusion CX for a listed IT services company, covering Subscription Management, OneWorld, Partner Relationship Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite OneWorldSubscription ManagementPartner Relationship Management
Mar 2026 – Sep 2026 · 7 mo · Singapore · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion CloudNetSuite
TECHNICAL STACK
ExcelOTBI
MODULES
Marketing (Eloqua)SupportedNetSuite OneWorldConfiguredSubscription ManagementSupportedPartner Relationship ManagementSupportedLoyaltyConfiguredB2B CommerceConfiguredKnowledge ManagementSupported
PILLARS
CXERP
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Non-profit
LANGUAGES
TamilProfessionalMandarinNativeEnglishProfessionalspeak/read

Education

Masters · Business Administration
IIM Ahmedabad · 2022 · Correspondence
AvailabilityNot looking
Notice periodImmediate
RateSGD 68,000 / yr