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Vidya Shukla

Solution Architect | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Solution Architect · Functional
London, United KingdomLeadGMT/BSTContract to hire · PermanentPermanent resident
Open to working in London
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
Immediate
Works
Hybrid
Open to
Contract to hire, Permanent
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A multi-specialty hospital chain · via Quillfield Partners
Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2023 – Jul 2026 · 39 mo · London · Healthcare
Solution ArchitectImplementation
A Gulf-based retail bank · via Northwyn Analytics
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Jan 2019 – Jul 2022 · 43 mo · London · Banking & Financial Services
Solution ArchitectSupport / AMS
A private university group · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a private university group, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2015 – Jul 2018 · 41 mo · London · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
SalesLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Aerospace & Defence
LANGUAGES
HindiConversationalEnglishProfessional
ALSO WORKED ON
Microsoft Dynamics

Education

Bachelors · Human Resources
VIT Vellore · 2011 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request